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Jamie Ketas leadership quality and patient safety Vicki Hoffman
January 10, 2019 — Englewood Health has appointed two new executives to its leadership ranks, expanding the team dedicated to patient-centered care, quality, and safety. Vicki Hoffman has joined Englewood Health as vice president of operations and Jamie Ketas has been appointed vice president of quality.
As vice president of operations, Hoffman will have responsibility for many of Englewood Health’s ancillary and outpatient services, including The Lefcourt Family Cancer Treatment and Wellness Center, laboratory, pharmacy, rehabilitation services, and respiratory care.
“We are very excited to have Vicki join the team,” says Helene Wolk, senior vice president of operations at Englewood Health. “She is a seasoned healthcare leader, who I am confident will make an immediate contribution to Englewood Health and to the communities we serve.” She added, “Vicki’s natural talent at constructing highly effective teams and building consensus across a variety of stakeholders, combined with her deep experience in healthcare operations, will enable both the hospital and the physician practices to continue to flourish as we evolve to meet the needs of our communities.”
Hoffman has over 25 years of experience in healthcare operations and has worked at some of the region’s top institutions including Hospital for Special Surgery and the University of Pittsburgh Medical Center. She joins Englewood Health from Stamford Health, where she was service line director for over 10 years,overseeing a variety of clinical services including orthopedics, neurosciences,women’s health, and pediatrics.
After receiving her BA in organizational behavior and communications from New York University, Hoffman went on to achieve an MPA with a certificate in non-profit management from Villanova University. She also holds a certificate in ministry from Princeton Theological Seminary and is a fellow of The Advisory Board Company.
As vice president of quality, Ketas will provide executive oversight of all inpatient and ambulatory quality efforts, business intelligence, patient engagement, care transition teams, and research operations. A key part of her role will be to partner with physician leaders and administrators to coordinate system-wide activities to improve and enhance performance, quality patient care, and customer service.
“Jamie has proven herself an effective leader and a champion in the relentless pursuit of quality,” says Kathleen Kaminsky, senior vice president patient care services and chief nursing officer at Englewood Health. “We are delighted to promote her to this important role and know that with her keen clinical and business acumen, we’ll be able to leverage data, research, and best practices to ensure that the highest quality care is available for our community. We will also be able to continue improving population health locally.”
Ketas has been a member of the team at Englewood Health for nearly eight years, most recently serving as senior director of research and care transitions, responsible for all research initiatives as well as population health. Prior to that she was director of the hospital’s Clinical Research Center and Institutional Review Board. Ketas previously held a variety of progressive positions focused on clinical research at Weill Cornell Medicine, Memorial Sloan Kettering Cancer Center, and the Aaron Diamond AIDS Research Center. After receiving her BS in biology from the University of Notre Dame, she earned an MS in management with a graduate certificate in clinical trials management from Thomas Edison State University. She is also a fellow of The Advisory Board Company.