Your Hospital Stay

Patient and Family Guide

Important Phone Numbers

Billing: 201-894-3031
Care Coordination / Social Work: 201-894-3080
Chaplain: 201-894-3228
Dietary / Food Services: 201-894-3097
Housekeeping: 201-894-3035
Interpreters: 201-894-3368
Medical Records (Health Information Management): 201-894-3169
Patient and Family Engagement: 201-894-3980
Security: 201-894-3225

About Your Healthcare Team Members’ Roles

During your stay, you may meet a number of healthcare professionals who work together to coordinate your care. Learn about the roles of the care team members who will help care for you during your stay. In addition to these team members, private duty aides may be of benefit to some patients.

Medication Information

Learn more about medication and safety, including our policy on bringing medication from home, medication counseling and education, and important information on opioids.

Pain Management

Managing the pain that you experience takes communication and teamwork between you and your healthcare providers. Learn more about pain management support.

Meals and Nutrition Services

Our dining team strives to provide you with healthy and appetizing meals throughout your stay. Registered dietitians will work with your physician to tailor your meals and provide nutrition counseling. Learn more about meals and nutrition services.

Room Information

Learn more about your inpatient room amenities and services, including room assignments, housekeeping, and TV/telephone/WiFi service.

Preventing Infections While in the Hospital

Helpful tips from the Centers for Disease Control and Prevention (CDC) on ways to prevent getting an infection in the hospital.

Interpreter Services

You have the right to receive, as soon as possible, the services of an interpreter, if you need one, to help you communicate with your medical team. Learn how to request an interpreter.

Religious Services

We offer services and amenities to accommodate the religious needs of patients and families. Learn how to contact the Pastoral Care Department.

Conflicts and Ethics Disputes

For circumstances in which a patient/family care conference fails to resolve a complex ethical issue, the hospital provides the services of an ethics committee, which can create a mechanism for conflict resolution through communication and shared decision making. Learn more.

Medical Records/MyChart

Learn more about accessing your medical information on MyChart and how to obtain paper copies of your records.

Thanking a Team Member

Learn how to thank a team member who made a difference during your hospital stay.

Visiting Hours, Policies, and Amenities

Learn more about visiting hours for inpatient units, visiting policies, and amenities such as dining resources and gift shop.

Billing Information

Englewood Health is committed to helping our patients understand their financial obligations and rights associated with their medical care. Learn more about billing and financial policies, including protection from surprise billing, insurance coverage, paying your bill, obtaining estimates of charges, and how to contact the billing department.

Patient Rights and Responsibilities

Englewood Hospital, part of Englewood Health, is committed to educating patients and their families on their rights under Federal and NJ State Laws. As a patient at Englewood Hospital, you have certain rights and responsibilities. Learn more.

Advance Directives Information/Forms

What kind of medical care would you want if you were too ill or hurt to express your wishes? Advance directives are legal documents that allow you to spell out your decisions about end-of-life care ahead of time. Learn more about advance directives and complete one now.