Directions and Parking
Parking
Valet parking is conveniently available at the front entrance of the medical center. Parking is also available in the Glenwood Garage or Visitor Garage. Parking is $5 a day for visitors, free for outpatients. Tokens can be purchased from the dispensers in the main lobby. An All Day Parking Pass may be obtained for multiple visits on the same day from the Information Desk in the main lobby. For patients staying 10 days or more, ask about our Family Parking Pass from the Pastoral Care Department, 201-894-3228.
Public transportation
Please confirm bus routes, schedules, and fares with NJ Transit.
- #166 bus from Port Authority stops at the medical center
- #178 from the George Washington Bridge terminal stops in the city of Englewood, but about a mile away from the medical center
- #780 bus from Passaic stops at the medical center
Driving directions
From Garden State Parkway South
Take Parkway South to exit 163. Take Route 17 South to Route 4 East exit. On Route 4 East, take second Grand Avenue exit (Grand Avenue/Englewood). At stop sign, make right. Grand Avenue becomes Engle Street. Englewood Hospital and Medical Center is about two miles ahead on the left.
From Garden State Parkway North
Take Parkway North to exit 161. On Route 4 East, take second Grand Avenue exit (Grand Avenue/Englewood). At stop sign, make right. Grand Avenue becomes Engle Street. Englewood Hospital and Medical Center is about two miles ahead on the left.
From 80/I-95 North
Take local lanes to exit 71 Englewood exit. Turn right onto Broad Street. At Palisades Avenue, make a left. Make a right onto Engle Street. The hospital is one mile ahead on the left.
From Palisades Interstate Parkway
Take Parkway South to exit 1 (Englewood). Exit onto Palisade Avenue and follow to Engle Street. Make right onto Engle Street. Englewood Hospital and Medical Center is one mile ahead on the left.
From 9W North
9W North to Palisade Avenue. Make left onto Palisade Avenue and follow to Engle Street. Make right on Engle Street. Englewood Hospital and Medical Center is one mile ahead on the left.
From 9W South
9W South to Palisade Avenue. Turn right on Palisade Avenue and follow to Engle Street. Make right on Engle Street. Englewood Hospital and Medical Center is one mile ahead on the left.
From George Washington Bridge
Follow signs to Route 4 West. On Route 4 West, take first Grand Avenue exit (Grand Avenue/Englewood). Grand Avenue becomes Engle Street. Englewood Hospital and Medical Center is ahead on the left.
From Route 17 South
Take Route 4 East exit. On Route 4, take second Grand Avenue exit (Grand Avenue/Englewood). Make right at stop sign. Grand Avenue becomes Engle Street. Englewood Hospital and Medical Center is ahead on the left.
From Old Hook Road
Travel East on Old Hook Road (CR-502). Old Hook Road becomes High Street. Take High Street to Knickerbocker Road. Turn right onto Knickerbocker Road (CR-505). Pass through one roundabout. In Englewood, turn left onto Ivy Lane. Turn right onto Dean Street. Englewood Hospital and Medical Center is ahead on the left.
Directions and Parking
Parking
Valet parking is conveniently available at the front entrance of the medical center. Parking is also available in the Glenwood Garage or Visitor Garage. Parking is $5 a day for visitors, free for outpatients. Tokens can be purchased from the dispensers in the main lobby. An All Day Parking Pass may be obtained for multiple visits on the same day from the Information Desk in the main lobby. For patients staying 10 days or more, ask about our Family Parking Pass from the Pastoral Care Department, 201-894-3228.
Public transportation
Please confirm bus routes, schedules, and fares with NJ Transit.
- #166 bus from Port Authority stops at the medical center
- #178 from the George Washington Bridge terminal stops in the city of Englewood, but about a mile away from the medical center
- #780 bus from Passaic stops at the medical center
Driving directions
From Garden State Parkway South
Take Parkway South to exit 163. Take Route 17 South to Route 4 East exit. On Route 4 East, take second Grand Avenue exit (Grand Avenue/Englewood). At stop sign, make right. Grand Avenue becomes Engle Street. Englewood Hospital and Medical Center is about two miles ahead on the left.
From Garden State Parkway North
Take Parkway North to exit 161. On Route 4 East, take second Grand Avenue exit (Grand Avenue/Englewood). At stop sign, make right. Grand Avenue becomes Engle Street. Englewood Hospital and Medical Center is about two miles ahead on the left.
From 80/I-95 North
Take local lanes to exit 71 Englewood exit. Turn right onto Broad Street. At Palisades Avenue, make a left. Make a right onto Engle Street. The hospital is one mile ahead on the left.
From Palisades Interstate Parkway
Take Parkway South to exit 1 (Englewood). Exit onto Palisade Avenue and follow to Engle Street. Make right onto Engle Street. Englewood Hospital and Medical Center is one mile ahead on the left.
From 9W North
9W North to Palisade Avenue. Make left onto Palisade Avenue and follow to Engle Street. Make right on Engle Street. Englewood Hospital and Medical Center is one mile ahead on the left.
From 9W South
9W South to Palisade Avenue. Turn right on Palisade Avenue and follow to Engle Street. Make right on Engle Street. Englewood Hospital and Medical Center is one mile ahead on the left.
From George Washington Bridge
Follow signs to Route 4 West. On Route 4 West, take first Grand Avenue exit (Grand Avenue/Englewood). Grand Avenue becomes Engle Street. Englewood Hospital and Medical Center is ahead on the left.
From Route 17 South
Take Route 4 East exit. On Route 4, take second Grand Avenue exit (Grand Avenue/Englewood). Make right at stop sign. Grand Avenue becomes Engle Street. Englewood Hospital and Medical Center is ahead on the left.
From Old Hook Road
Travel East on Old Hook Road (CR-502). Old Hook Road becomes High Street. Take High Street to Knickerbocker Road. Turn right onto Knickerbocker Road (CR-505). Pass through one roundabout. In Englewood, turn left onto Ivy Lane. Turn right onto Dean Street. Englewood Hospital and Medical Center is ahead on the left.
Before You Arrive
Family Birth Place tours
Expectant mothers, partners, and their children age 6 and up (except during flu season) can visit for a guided tour of the Labor and Delivery and Mother/Baby Unit. Tours run on weekdays and weekends. You can register online or call 201-894-3727 for more information.
Pediatric surgery tours
Our in-person tours provide children and families with developmentally appropriate information about what happens on the day of surgery. These tours reduce anxiety and fears for you and your child, familiarize the family with the hospital environment, and teach effective coping skills. Appointments for tours must be made in advance by calling our child life specialist at 201-894‐3635. We also encourage parents to give their children a self-guided virtual tour, using our our slideshow.
Our Pre-Admission Testing unit is located on the main level of the medical center. Appointments are available Monday – Friday, 7 a.m. – 4 p.m. To make an appointment or for more information, call 201-894-3655.
All insurance plans differ in what kind of coverage they provide. If pre-certification or pre-authorization is needed, you and your physician may be responsible for obtaining it. If you fail to receive it ahead of time, your insurance company may refuse to pay for the procedure or visit. For more information, please call your insurance company. You can also call our Patient Access Services Department for assistance, 201-894-3015.
Please check with your physician for any special instructions.
- Do not eat or drink anything after midnight on the day of your surgery. No food, water, gum, candy, or mints, unless otherwise instructed by your physician.
- If your physician instructed you to take any medications on the day of surgery, you can have a small sip of water to swallow the medications.
- You can brush your teeth on the morning of surgery, but do not swallow any water.
- Do not wear jewelry or bring any valuables (jewelry, electronic devices, etc.) with you. Please leave all valuables at home.
- Remove all body piercings and make-up.
- Remove contact lenses. Please bring your glasses with a protective case.
- Females who are menstruating should use sanitary pads, not tampons, on the day of surgery (please inform your admitting nurse if you are menstruating).
Before You Arrive
Family Birth Place tours
Expectant mothers, partners, and their children age 6 and up (except during flu season) can visit for a guided tour of the Labor and Delivery and Mother/Baby Unit. Tours run on weekdays and weekends. You can register online or call 201-894-3727 for more information.
Pediatric surgery tours
Our in-person tours provide children and families with developmentally appropriate information about what happens on the day of surgery. These tours reduce anxiety and fears for you and your child, familiarize the family with the hospital environment, and teach effective coping skills. Appointments for tours must be made in advance by calling our child life specialist at 201-894‐3635. We also encourage parents to give their children a self-guided virtual tour, using our our slideshow.
Our Pre-Admission Testing unit is located on the main level of the medical center. Appointments are available Monday – Friday, 7 a.m. – 4 p.m. To make an appointment or for more information, call 201-894-3655.
All insurance plans differ in what kind of coverage they provide. If pre-certification or pre-authorization is needed, you and your physician may be responsible for obtaining it. If you fail to receive it ahead of time, your insurance company may refuse to pay for the procedure or visit. For more information, please call your insurance company. You can also call our Patient Access Services Department for assistance, 201-894-3015.
Please check with your physician for any special instructions.
- Do not eat or drink anything after midnight on the day of your surgery. No food, water, gum, candy, or mints, unless otherwise instructed by your physician.
- If your physician instructed you to take any medications on the day of surgery, you can have a small sip of water to swallow the medications.
- You can brush your teeth on the morning of surgery, but do not swallow any water.
- Do not wear jewelry or bring any valuables (jewelry, electronic devices, etc.) with you. Please leave all valuables at home.
- Remove all body piercings and make-up.
- Remove contact lenses. Please bring your glasses with a protective case.
- Females who are menstruating should use sanitary pads, not tampons, on the day of surgery (please inform your admitting nurse if you are menstruating).
During Your Visit or Stay
During your stay at Englewood Hospital and Medical Center, you may meet a number of healthcare professionals who work together to coordinate your care. Like you and your family, they make up your healthcare team. We encourage you to speak up, ask questions, and let your needs and concerns be known.
Doctors
The doctor who is primarily in charge of coordinating and delivering your care is the “attending” physician. Often times the attending will be either your primary care physician or one of the hospitalists. A hospitalist is a physician who specializes in the care of hospitalized patients. You may also be seen by other medical or surgical specialists, as well as by residents or fellows. A fellow is a physician pursuing further training in his or her subspecialty. A resident is a physician who has completed medical school and is enrolled in a residency training program in a particular specialty. Residents work under the careful supervision of attending physicians.
Nurses
In each nursing unit, the nursing staff is led by a patient care director (PCD), a registered nurse (RN) who is responsible for supervising patient care and directing the other registered nurses and nursing and support staff of the unit. A registered nurse, who is designated as your primary nurse, plans and coordinates your overall nursing care and assigns tasks as appropriate to other members of the nursing team. Registered nurses are assisted by patient care associate and nurse technicians (PCA/PCT). The nursing staff is available around the clock.
Dietitians
A registered dietitian will review your medical record and work with your healthcare team to develop a nutrition care plan for you. Registered dietitians are also available to educate you about any diets you may need to follow after you are discharged.
Care coordinators
Case coordinators are registered nurses who will assist you and your family with planning for your discharge needs when you leave the hospital. This may include arranging for visiting nurse services at home, going to an inpatient rehabilitation facility, or arranging for any necessary medical equipment. The case coordinator will review your case along with your physician to make sure you are receiving the appropriate level of care while in the hospital.
Social workers
Social workers can assist you and your family in planning for your discharge from the hospital. The social worker can address the emotional issues that come with being in a hospital, provide patient and family counseling, and connect you with services in the community.
Rehabilitation therapists
Physical therapists, occupational therapists, respiratory therapists, speech pathologists and audiologists will work with you, your family and your medical team to help meet goals of recovery. Therapy may range from brief consultation to long-term intervention, based on the extent of your injuries or illness.
Pharmacists
Pharmacists are responsible for reviewing each medication ordered in the hospital and making sure the dose, route, and schedule are the best possible for you. Our pharmacists work very closely with your other healthcare providers to make sure you are getting great care, and to reduce the chance of you having side effects from your medication. If you would like to talk to a pharmacists about your medication, ask your nurse to contact the pharmacy. Pharmacists may also stop by to talk to you about new medications and changes in your home medications before your discharge.
Valuables and personal belongings
It is strongly recommended that valuables and money be sent home with a family member or placed in the valuables safe located in the medical center’s security office. Contact lenses, eyeglasses, hearing aids, and dentures should be stored in your bedside stand when not in use. Please don’t put them on your bed or food tray—they may be damaged or lost. Englewood Hospital and Medical Center cannot be responsible for replacement of personal belongings.
Close observation of patients
There are circumstances when our staff may identify that your loved one, as a patient, might need “close observation” during a hospital stay. Such reasons may include an increased potential to fall, wander, become disoriented/confused, or may disrupt their medical treatment. It is the obligation of the hospital to provide the appropriate level of care to meet the special and unique safety needs of all of our patients, in the form of a specially trained PCA (patient care associate). The length of time your loved one will require “close observation” will depend on the daily evaluation performed by the physician, nurse, and other members of the interdisciplinary team. Your presence is always welcomed regardless of whether or not your loved one requires “close observation.” When the patient requires “close observation,” however, family presence at the bedside is not a substitute for specially trained staff member who would be assigned to your loved one’s care, in order to provide for the appropriate level of safety.
Bringing your own medication from home
Please inform us if you have brought any medications from home. For your safety and to reduce the possibility of overmedication and/or adverse drug interactions, your own pre-hospitalization medication must be sent home with a family member and must not brought back to the hospital, unless there is a specific written order. If the medication cannot be sent home, then it will be sent to the pharmacy for safe keeping. In certain cases, it may be necessary to use your own medication during your stay. Your medication will be identified and labeled properly by a pharmacist and maintained by your nurse, who shall be in control of the medication during your stay.
Knowing your medications
While you are in the hospital, make sure you know what medications you are taking and why you are taking them. Here are some questions to ask:
- What is the brand or generic name of the medicine?
- Why am I taking this medicine?
- What dose am I taking? How often, and for how long?
- What are the possible side effects?
- Are there any foods, drinks, or activities that I should avoid while taking this medication?
Make sure your healthcare team is checking your ID bracelet before you are given medication.
If at any time during your stay you would like to speak to a pharmacist about medicine you are being given, ask your nurse to contact the pharmacy.
Medication counseling
Before giving you any new medication, your nurse or pharmacist will explain what the medication is for and describe possible side effects. You or a family member will also be given a printout with information about your medication.
Before leaving the hospital, it is important to understand your discharge medication list. Your nurse or pharmacist will tell you the brand name, generic name, dose, what the medication is for, when you should take it, and what to do if you notice any of the possible side effects. Ask your healthcare provider if you have any questions about your medications or if you would like to speak to a pharmacist before discharge.
Be sure to let your doctors know if you feel like you are experiencing any possible side effects.
Be sure to fill your new discharge prescriptions on your way home so that you will have it available for your next dose.
We are committed to always managing your pain while you are in the hospital. Our board-certified pain management physicians and nurse practitioners work hand-in-hand with your surgical, anesthesiology, nursing, and rehabilitation teams to ensure that pain is optimally controlled during recovery. Our multidisciplinary team is trained in the most advanced strategies in pain management, including ultrasound-guided nerve blocks and a balanced regimen of both opioid and non-opioid medications. We also embrace and offer integrative medicine services, through the Graf Center for Integrative Medicine at Englewood Hospital and Medical Center, to help reduce pain and facilitate recovery, including guided imagery, breathing and relaxation techniques, medically supervised acupuncture, and massage therapy.
Take an active role in managing your pain
- Tell your doctors and nurses about your pain including any goals or concerns you have.
- Report any previous drug reactions or allergies.
- Report any history of stomach ulcers, kidney or liver problems or any bleeding problems.
- Report all medications you are taking.
- Take your pain medication as prescribed.
- If the pain medication is not working, tell your doctor or nurse.
- Do not drink alcohol or take any medication that may cause drowsiness unless you talk to your doctor first.
- Report any side effects to your doctor or nurse.
Meals and nutrition services
Our staff is led by a chef trained at the Culinary Institute of America and strives to provide you with healthy and appetizing meals throughout your stay. Registered dietitians will work with your physician to tailor your meals and provide nutrition counseling. Please advise us of any cultural or religious needs you may have requiring our attention. During off hours, the Department of Nursing can assist you with any food-related requests. Your visitors can enjoy the Drapkin Family Garden Café, which offers a wide selection of food and snacks. Vending machines are located conveniently throughout the hospital in the lounges on each patient care unit as well as a larger bank of vending machines on the first floor.
Your room
Room assignments are based on medical needs and space availability. Two types of rooms are available: private (single accommodation) and semiprivate (double). To request a private room, please speak with your nurse or a representative from Patient Access Services at 201-894-3015. Private rooms are billed at a higher cost and the difference is usually not covered by insurance. We will try to meet your needs if space allows. Your room number is posted in your room so that you can provide this information to your family and friends. For your privacy, your room number will not be given out to anyone calling the medical center.
We are committed to keeping your room clean at all times. A member of our Environmental Services team cleans your room every day. If your room needs attention at any time in between normal cleanings, call 201-894-3035.
TV, telephone, and internet
Television and local telephone service is provided at no cost to inpatients, and free public Wi-Fi is available. Cell phones may be used unless clearly noted.
You have the right to receive, as soon as possible, the services of an interpreter, if you need one, to help you communicate with your medical team. If you are in need of interpreter services, including sign-language interpretation for the deaf and hard of hearing, please let a member of your healthcare team know or contact Patient Relations at 201-894-3368 or patrel@ehmchealth.org. Telecommunication devices for the deaf and telephone amplifiers can be placed in patient rooms upon request. Closed-caption television is also available.
The hospital chaplain, rabbi, and a group of volunteer ministers are available to all patients and their families. We are available at all times for all people and can be reached at 201-894-3228.
For assistance with religious special needs on the weekends or in the evening or night, please speak with a nurse. A chapel is located on the main floor of the medical center.
When you or a loved one requires medical care, you may also confront a variety of emotions, including fear and distress. You may also have spiritual needs, regardless of religious affiliation. Our team provides an added layer of comfort and compassion by offering time and attention to patients and their families who are experiencing health crises.
Religious amenities
We offer services and amenities to better accommodate the religious needs of patients and families during their hospital stay. Some of these amenities include access to Jewish chaplaincy, a Sabbath elevator, Kosher meals, and the appointment of Sabbath hospitality room. Religious holidays are also observed through appropriate ceremony, and services are televised onto the patient televisions. For more information about religious services and amenities, call our Pastoral Care Department at 201-894-3228.
Private duty nurses
If you wish to hire the services of a private duty registered nurse during your family member’s hospitalization or your own stay, we can provide you with a list of nursing agencies. Private duty registered nurses are permitted in every unit except the intensive care units. Payment for the hired registered nurse would be your responsibility. Please check with your insurance plan to see what expenses are covered. The hired registered nurse must comply with the New Jersey Department of Health requirements, stating that such private duty registered nurses must adhere to policies and procedures in regard to treatment protocols and to adhere to other hospital policies and procedures so long as they are the same for private duty and regularly employed nurses.
Private duty aides
Sometimes a patient’s anxiety level is too uncomfortable for them to cope with alone. If our staff identify that your loved one is a patient in need of family visiting, you can help by arranging for someone to stay with them during the identified time of need. Most often, family members or friends know how to best provide the reassuring support that patients need. If you, or another family member or friend, cannot stay with your loved one, you may wish to consider the services of a private duty aide agency. Upon request, a list of private duty nursing or aide agencies will be provided.
Our ethics consultation service is available to address ethical dilemmas facing the healthcare team, the patient, and the family. The service provides a mechanism for conflict resolution in relation to ethical healthcare options. To explore the possibility of an ethics consultation, contact 201-894-3250 during normal business hours. If it is after business hours, please leave your name and where you can be reached on the voicemail and someone will get back to you.
An important mission of the Walter Phillips Health Sciences Library is to provide patients and their families with information about their health condition. Material can be mailed to your home or will be delivered to your hospital room. To request information from the medical library, call 201-894-3145 during normal business hours. In addition, in some patient care units a computer is available to access information directly.
During Your Visit or Stay
During your stay at Englewood Hospital and Medical Center, you may meet a number of healthcare professionals who work together to coordinate your care. Like you and your family, they make up your healthcare team. We encourage you to speak up, ask questions, and let your needs and concerns be known.
Doctors
The doctor who is primarily in charge of coordinating and delivering your care is the “attending” physician. Often times the attending will be either your primary care physician or one of the hospitalists. A hospitalist is a physician who specializes in the care of hospitalized patients. You may also be seen by other medical or surgical specialists, as well as by residents or fellows. A fellow is a physician pursuing further training in his or her subspecialty. A resident is a physician who has completed medical school and is enrolled in a residency training program in a particular specialty. Residents work under the careful supervision of attending physicians.
Nurses
In each nursing unit, the nursing staff is led by a patient care director (PCD), a registered nurse (RN) who is responsible for supervising patient care and directing the other registered nurses and nursing and support staff of the unit. A registered nurse, who is designated as your primary nurse, plans and coordinates your overall nursing care and assigns tasks as appropriate to other members of the nursing team. Registered nurses are assisted by patient care associate and nurse technicians (PCA/PCT). The nursing staff is available around the clock.
Dietitians
A registered dietitian will review your medical record and work with your healthcare team to develop a nutrition care plan for you. Registered dietitians are also available to educate you about any diets you may need to follow after you are discharged.
Care coordinators
Case coordinators are registered nurses who will assist you and your family with planning for your discharge needs when you leave the hospital. This may include arranging for visiting nurse services at home, going to an inpatient rehabilitation facility, or arranging for any necessary medical equipment. The case coordinator will review your case along with your physician to make sure you are receiving the appropriate level of care while in the hospital.
Social workers
Social workers can assist you and your family in planning for your discharge from the hospital. The social worker can address the emotional issues that come with being in a hospital, provide patient and family counseling, and connect you with services in the community.
Rehabilitation therapists
Physical therapists, occupational therapists, respiratory therapists, speech pathologists and audiologists will work with you, your family and your medical team to help meet goals of recovery. Therapy may range from brief consultation to long-term intervention, based on the extent of your injuries or illness.
Pharmacists
Pharmacists are responsible for reviewing each medication ordered in the hospital and making sure the dose, route, and schedule are the best possible for you. Our pharmacists work very closely with your other healthcare providers to make sure you are getting great care, and to reduce the chance of you having side effects from your medication. If you would like to talk to a pharmacists about your medication, ask your nurse to contact the pharmacy. Pharmacists may also stop by to talk to you about new medications and changes in your home medications before your discharge.
Valuables and personal belongings
It is strongly recommended that valuables and money be sent home with a family member or placed in the valuables safe located in the medical center’s security office. Contact lenses, eyeglasses, hearing aids, and dentures should be stored in your bedside stand when not in use. Please don’t put them on your bed or food tray—they may be damaged or lost. Englewood Hospital and Medical Center cannot be responsible for replacement of personal belongings.
Close observation of patients
There are circumstances when our staff may identify that your loved one, as a patient, might need “close observation” during a hospital stay. Such reasons may include an increased potential to fall, wander, become disoriented/confused, or may disrupt their medical treatment. It is the obligation of the hospital to provide the appropriate level of care to meet the special and unique safety needs of all of our patients, in the form of a specially trained PCA (patient care associate). The length of time your loved one will require “close observation” will depend on the daily evaluation performed by the physician, nurse, and other members of the interdisciplinary team. Your presence is always welcomed regardless of whether or not your loved one requires “close observation.” When the patient requires “close observation,” however, family presence at the bedside is not a substitute for specially trained staff member who would be assigned to your loved one’s care, in order to provide for the appropriate level of safety.
Bringing your own medication from home
Please inform us if you have brought any medications from home. For your safety and to reduce the possibility of overmedication and/or adverse drug interactions, your own pre-hospitalization medication must be sent home with a family member and must not brought back to the hospital, unless there is a specific written order. If the medication cannot be sent home, then it will be sent to the pharmacy for safe keeping. In certain cases, it may be necessary to use your own medication during your stay. Your medication will be identified and labeled properly by a pharmacist and maintained by your nurse, who shall be in control of the medication during your stay.
Knowing your medications
While you are in the hospital, make sure you know what medications you are taking and why you are taking them. Here are some questions to ask:
- What is the brand or generic name of the medicine?
- Why am I taking this medicine?
- What dose am I taking? How often, and for how long?
- What are the possible side effects?
- Are there any foods, drinks, or activities that I should avoid while taking this medication?
Make sure your healthcare team is checking your ID bracelet before you are given medication.
If at any time during your stay you would like to speak to a pharmacist about medicine you are being given, ask your nurse to contact the pharmacy.
Medication counseling
Before giving you any new medication, your nurse or pharmacist will explain what the medication is for and describe possible side effects. You or a family member will also be given a printout with information about your medication.
Before leaving the hospital, it is important to understand your discharge medication list. Your nurse or pharmacist will tell you the brand name, generic name, dose, what the medication is for, when you should take it, and what to do if you notice any of the possible side effects. Ask your healthcare provider if you have any questions about your medications or if you would like to speak to a pharmacist before discharge.
Be sure to let your doctors know if you feel like you are experiencing any possible side effects.
Be sure to fill your new discharge prescriptions on your way home so that you will have it available for your next dose.
We are committed to always managing your pain while you are in the hospital. Our board-certified pain management physicians and nurse practitioners work hand-in-hand with your surgical, anesthesiology, nursing, and rehabilitation teams to ensure that pain is optimally controlled during recovery. Our multidisciplinary team is trained in the most advanced strategies in pain management, including ultrasound-guided nerve blocks and a balanced regimen of both opioid and non-opioid medications. We also embrace and offer integrative medicine services, through the Graf Center for Integrative Medicine at Englewood Hospital and Medical Center, to help reduce pain and facilitate recovery, including guided imagery, breathing and relaxation techniques, medically supervised acupuncture, and massage therapy.
Take an active role in managing your pain
- Tell your doctors and nurses about your pain including any goals or concerns you have.
- Report any previous drug reactions or allergies.
- Report any history of stomach ulcers, kidney or liver problems or any bleeding problems.
- Report all medications you are taking.
- Take your pain medication as prescribed.
- If the pain medication is not working, tell your doctor or nurse.
- Do not drink alcohol or take any medication that may cause drowsiness unless you talk to your doctor first.
- Report any side effects to your doctor or nurse.
Meals and nutrition services
Our staff is led by a chef trained at the Culinary Institute of America and strives to provide you with healthy and appetizing meals throughout your stay. Registered dietitians will work with your physician to tailor your meals and provide nutrition counseling. Please advise us of any cultural or religious needs you may have requiring our attention. During off hours, the Department of Nursing can assist you with any food-related requests. Your visitors can enjoy the Drapkin Family Garden Café, which offers a wide selection of food and snacks. Vending machines are located conveniently throughout the hospital in the lounges on each patient care unit as well as a larger bank of vending machines on the first floor.
Your room
Room assignments are based on medical needs and space availability. Two types of rooms are available: private (single accommodation) and semiprivate (double). To request a private room, please speak with your nurse or a representative from Patient Access Services at 201-894-3015. Private rooms are billed at a higher cost and the difference is usually not covered by insurance. We will try to meet your needs if space allows. Your room number is posted in your room so that you can provide this information to your family and friends. For your privacy, your room number will not be given out to anyone calling the medical center.
We are committed to keeping your room clean at all times. A member of our Environmental Services team cleans your room every day. If your room needs attention at any time in between normal cleanings, call 201-894-3035.
TV, telephone, and internet
Television and local telephone service is provided at no cost to inpatients, and free public Wi-Fi is available. Cell phones may be used unless clearly noted.
You have the right to receive, as soon as possible, the services of an interpreter, if you need one, to help you communicate with your medical team. If you are in need of interpreter services, including sign-language interpretation for the deaf and hard of hearing, please let a member of your healthcare team know or contact Patient Relations at 201-894-3368 or patrel@ehmchealth.org. Telecommunication devices for the deaf and telephone amplifiers can be placed in patient rooms upon request. Closed-caption television is also available.
The hospital chaplain, rabbi, and a group of volunteer ministers are available to all patients and their families. We are available at all times for all people and can be reached at 201-894-3228.
For assistance with religious special needs on the weekends or in the evening or night, please speak with a nurse. A chapel is located on the main floor of the medical center.
When you or a loved one requires medical care, you may also confront a variety of emotions, including fear and distress. You may also have spiritual needs, regardless of religious affiliation. Our team provides an added layer of comfort and compassion by offering time and attention to patients and their families who are experiencing health crises.
Religious amenities
We offer services and amenities to better accommodate the religious needs of patients and families during their hospital stay. Some of these amenities include access to Jewish chaplaincy, a Sabbath elevator, Kosher meals, and the appointment of Sabbath hospitality room. Religious holidays are also observed through appropriate ceremony, and services are televised onto the patient televisions. For more information about religious services and amenities, call our Pastoral Care Department at 201-894-3228.
Private duty nurses
If you wish to hire the services of a private duty registered nurse during your family member’s hospitalization or your own stay, we can provide you with a list of nursing agencies. Private duty registered nurses are permitted in every unit except the intensive care units. Payment for the hired registered nurse would be your responsibility. Please check with your insurance plan to see what expenses are covered. The hired registered nurse must comply with the New Jersey Department of Health requirements, stating that such private duty registered nurses must adhere to policies and procedures in regard to treatment protocols and to adhere to other hospital policies and procedures so long as they are the same for private duty and regularly employed nurses.
Private duty aides
Sometimes a patient’s anxiety level is too uncomfortable for them to cope with alone. If our staff identify that your loved one is a patient in need of family visiting, you can help by arranging for someone to stay with them during the identified time of need. Most often, family members or friends know how to best provide the reassuring support that patients need. If you, or another family member or friend, cannot stay with your loved one, you may wish to consider the services of a private duty aide agency. Upon request, a list of private duty nursing or aide agencies will be provided.
Our ethics consultation service is available to address ethical dilemmas facing the healthcare team, the patient, and the family. The service provides a mechanism for conflict resolution in relation to ethical healthcare options. To explore the possibility of an ethics consultation, contact 201-894-3250 during normal business hours. If it is after business hours, please leave your name and where you can be reached on the voicemail and someone will get back to you.
An important mission of the Walter Phillips Health Sciences Library is to provide patients and their families with information about their health condition. Material can be mailed to your home or will be delivered to your hospital room. To request information from the medical library, call 201-894-3145 during normal business hours. In addition, in some patient care units a computer is available to access information directly.
After You Leave
The Visiting Nurse Association of Englewood is a nonprofit partnership between VNA Health Group and Englewood Hospital and Medical Center. An expert medical team led by nurses and physicians provides Medicare and Medicaid-certified home health, palliative, and hospice care in Bergen County. Learn more about services and eligibility.
Online
We encourage you to sign up for our online patient portal, powered by Relay Health, where you can access discharge instructions, lab and pathology test reports, and radiology results.
Learn more and access the patient portal now
Paper copies
Requests for printed copies of medical records may be mailed to:
Englewood Hospital and Medical Center
Health Information Management Department
350 Engle Street
Englewood, NJ 07631
You can also submit your request in person to the HIM Department between the hours of 8 a.m. and 4 p.m., Monday through Friday. The HIM Department is located in the lower level of the hospital (LLO 202). You must complete and sign an “Authorization for Release of Information” form (English | Spanish) in order for your request to be processed.
If requesting records in person, you will be required to show a valid ID at the time of the request or when picking up the record. If you are picking up another person’s records, you will need additional legal documentation or written authorization that grants your right to access/pick-up records on their behalf.
There is no fee if the record is being released to a doctor or healthcare provider for continuity of care. However, there are reproduction and postage/handling fees as applicable, for other types of requests.
For further details, call 201-894-3169, Monday – Friday between 8:00 a.m. – 4:00 p.m.
Visit our Billing and Insurance page for more information.
After You Leave
The Visiting Nurse Association of Englewood is a nonprofit partnership between VNA Health Group and Englewood Hospital and Medical Center. An expert medical team led by nurses and physicians provides Medicare and Medicaid-certified home health, palliative, and hospice care in Bergen County. Learn more about services and eligibility.
Online
We encourage you to sign up for our online patient portal, powered by Relay Health, where you can access discharge instructions, lab and pathology test reports, and radiology results.
Learn more and access the patient portal now
Paper copies
Requests for printed copies of medical records may be mailed to:
Englewood Hospital and Medical Center
Health Information Management Department
350 Engle Street
Englewood, NJ 07631
You can also submit your request in person to the HIM Department between the hours of 8 a.m. and 4 p.m., Monday through Friday. The HIM Department is located in the lower level of the hospital (LLO 202). You must complete and sign an “Authorization for Release of Information” form (English | Spanish) in order for your request to be processed.
If requesting records in person, you will be required to show a valid ID at the time of the request or when picking up the record. If you are picking up another person’s records, you will need additional legal documentation or written authorization that grants your right to access/pick-up records on their behalf.
There is no fee if the record is being released to a doctor or healthcare provider for continuity of care. However, there are reproduction and postage/handling fees as applicable, for other types of requests.
For further details, call 201-894-3169, Monday – Friday between 8:00 a.m. – 4:00 p.m.
Visit our Billing and Insurance page for more information.
Rights and Responsibilities
Englewood Hospital and Medical Center is committed to educating patients and their families on their rights under the laws of New Jersey. As a patient at Englewood Hospital and Medical Center, you have the rights and responsibilities detailed here.
Rights and Responsibilities
Englewood Hospital and Medical Center is committed to educating patients and their families on their rights under the laws of New Jersey. As a patient at Englewood Hospital and Medical Center, you have the rights and responsibilities detailed here.
Thank a Team Member
If an employee, physician, or volunteer made a difference for you during your hospital stay or visit, and you want to send your appreciation, please fill out this form. Your submission will be shared with the team member and his or her manager and may be used in internal recognition activities.
Thank a Team Member
If an employee, physician, or volunteer made a difference for you during your hospital stay or visit, and you want to send your appreciation, please fill out this form. Your submission will be shared with the team member and his or her manager and may be used in internal recognition activities.
Advance Directives
What kind of medical care would you want if you were too ill or hurt to express your wishes? Advance directives are legal documents that allow you to spell out your decisions about end-of-life care ahead of time. They give you a way to tell your wishes to family, friends, and health care professionals and to avoid confusion later on.
Power of attorney
A durable power of attorney for health care is a document that names your health care proxy. Your proxy is someone you trust to make health decisions for you if you are unable to do so.
Living will
A living will tells which treatments you want if you are dying or permanently unconscious. You can accept or refuse medical care. You might want to include instructions on the use of dialysis and breathing machines, if you want to be resuscitated if your breathing or heartbeat stops, tube feeding, and organ or tissue donation.
Englewood Hospital and Medical Center encourages all patients to complete an advance directive form. Before filling out this form, you are encouraged to speak with your doctor, family, health care representative, or others who may become responsible for following your wishes. Once you have a valid directive and you are not capable of making decisions for yourself, your requests must be followed by anyone involved in your care. To be valid, the document must be signed and dated in the presence of two witnesses (not named as a health care proxy) or notarized. A copy of the valid document must also be made available for your medical team.
After you fill out your advance directive, we recommend that you keep the original and give copies to your appointed health care representative (proxy), your physician, and any other family member, close friend, or advisor who is interested in your health and well-being.
Download the two-part advance directive form
Advance Directives
What kind of medical care would you want if you were too ill or hurt to express your wishes? Advance directives are legal documents that allow you to spell out your decisions about end-of-life care ahead of time. They give you a way to tell your wishes to family, friends, and health care professionals and to avoid confusion later on.
Power of attorney
A durable power of attorney for health care is a document that names your health care proxy. Your proxy is someone you trust to make health decisions for you if you are unable to do so.
Living will
A living will tells which treatments you want if you are dying or permanently unconscious. You can accept or refuse medical care. You might want to include instructions on the use of dialysis and breathing machines, if you want to be resuscitated if your breathing or heartbeat stops, tube feeding, and organ or tissue donation.
Englewood Hospital and Medical Center encourages all patients to complete an advance directive form. Before filling out this form, you are encouraged to speak with your doctor, family, health care representative, or others who may become responsible for following your wishes. Once you have a valid directive and you are not capable of making decisions for yourself, your requests must be followed by anyone involved in your care. To be valid, the document must be signed and dated in the presence of two witnesses (not named as a health care proxy) or notarized. A copy of the valid document must also be made available for your medical team.
After you fill out your advance directive, we recommend that you keep the original and give copies to your appointed health care representative (proxy), your physician, and any other family member, close friend, or advisor who is interested in your health and well-being.
Download the two-part advance directive form
Issues and Concerns
Englewood Hospital and Medical Center is committed to providing the best care in a compassionate and humanistic environment. If you as a patient or visitor have concerns related to care, safety, or customer service, we want to know about them. We encourage you to share any issues or concerns with Patient Relations Department by calling 201-894-3368 or email us now.
If a matter remains unresolved after contacting Patient Relations, you may contact The Joint Commission at 800-994-6610 or the New Jersey Department of Health and Senior Services at 800-792-9770 for further assistance.
Issues and Concerns
Englewood Hospital and Medical Center is committed to providing the best care in a compassionate and humanistic environment. If you as a patient or visitor have concerns related to care, safety, or customer service, we want to know about them. We encourage you to share any issues or concerns with Patient Relations Department by calling 201-894-3368 or email us now.
If a matter remains unresolved after contacting Patient Relations, you may contact The Joint Commission at 800-994-6610 or the New Jersey Department of Health and Senior Services at 800-792-9770 for further assistance.
We are committed to patients and family members playing an active, involved, and informed role on the care team. Learn how to SPEAK UP to help make care safer, and how to activate a Condition H in cases of emergency during a hospital stay.
